Your bank receives ECS debit instructions 24 hours before the due date (1st of every month). If you make a manual payment within this 24-hour window, there’s a chance your EMI might be debited twice—once manually and once via auto-debit.
But there’s no need to worry! If this happens, we automatically track and refund the extra amount within 48 working hours. You’ll also receive a notification as soon as the refund is processed.
How to Avoid This?
✔️ Make manual payments at least 48 hours before the due date to prevent double deductions.
✔️ Or simply let auto-debit happen on the due date (1st of every month) for a seamless experience.
We’re here to make your payments hassle-free.