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What should I do if my EMI is debited twice? How can I get a refund?
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My EMI payment was deducted, but the status still shows pending — what should I do?
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What could be the reason for my EMI being debited twice?
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How long does it take for an EMI payment to be updated in the system?
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Can I make manual EMI payments instead of auto-debit?
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How do I check if my Auto Debit option is enabled or disabled?
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What is the status of my loan application?
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How to Complete the KYC?
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What are the options for providing a Bank Statement while applying for a loan?
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My loan application was rejected, but the Loan Application fee i.e. (₹199 to ₹249) was deducted. Why?
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Is the Loan Application fee Paid between (₹199 – ₹249) refundable?
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My loan application has been rejected. When can I reapply?
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How do I get the NDC (No Dues Certificate) for my closed loan?
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Is my loan reported to credit bureaus?
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How long does it take for my loan status to update with the credit bureaus?
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Is my personal and financial information secure in InstaMoney?
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Where can I find help if I have questions about my loan?
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Can I delete my profile from Instamoney?
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What is InstaMoney and how do I apply for a loan?
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How much loan does InstaMoney offer?
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My previous application was rejected. Can I reapply again?
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Does InstaMoney provide loans without any documents?
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How can I contact support to update my mobile number if my previous number is no longer active?
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How long does it take for my loan application to be processed?
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What is the Loan Application fee?
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What happens after I pay the Application fee?
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What documents do I need to submit to complete the loan application?
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Why do I need to provide my bank statement?
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What is the easiest and fastest way to share my bank statement?
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What should I do if my OTP is not received during the Bank statement stage?
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Which bank account needs to be verified?
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Where can I find my bank account details?
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Why are my bank details showing incorrect even after entering the correct information?
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Can I change the bank account for loan disbursement?
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Can I reduce the monthly interest rate?
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Why is the loan amount approved lower than the eligible amount shown earlier?
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What is a mandate (UPI or E-NACH/ECS) and why is it required for my loan?
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Is it mandatory to set up a mandate for EMI payments?
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Can I pay EMIs manually if I don’t want to set up a mandate?
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My DigiLocker is not linking — what can I do?
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Can I complete KYC on a different device or browser?
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Why am I not receiving the OTP on KYC stage?
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Why is my loan application under verification?
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How will I know if additional documents or actions are required?
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What are the possible outcomes of the verification stage?
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My EMI was deducted twice — how can I request a refund?
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I paid my EMI manually, but the amount was also auto-debited, leading to a double deduction. What should I do?
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What could be the reason for my EMI being debited twice?
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When will the loan amount be disbursed to my account?
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It’s been more than 24-48 hours and the loan amount has not credited to my bank account?
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Why have I received less amount than my approved loan amount or what is processing fee?
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What is InstaMoney’s Refer & Earn Program?
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How does the referral process work?
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How much can I earn through referrals?