Why am I not receiving the OTP on KYC stage?

Modified on Tue, 21 Apr at 4:59 PM

Sometimes OTPs can be delayed due to network issues or device settings.

Please check the following:

  • Wait for a few minutes and check if your phone is able to receive other SMS
  • Ensure your SIM card is active
  • Make sure your inbox is not full
  • Check that your device has good network coverage