If the KYC page looks blank or is unresponsive, it’s usually due to device compatibility or browser issues.
Try the following steps:
- Close the app
- Restart your device
- Try again
If the issue persists:
- Log in with the same mobile number on a different mobile device to complete your KYC
Switching devices just for the KYC step usually helps customers complete the process successfully.
Once your KYC is done, you can continue the rest of your loan application on your own mobile device.