EMI-Repayment Related Queries

This section covers everything about paying your EMIs, including how to make payments, what to do in case of issues like double payments or delays, options for early payments, and the consequences of missing payments such as late fees or credit score impact. It also provides guidance on accessing your loan statement and managing repayment-related concerns.

Can I make the payment before the due date?
Yes, you can make your EMI payment manually. However, if your auto-debit is approved, we recommend making the payment at least 2-3 days before the EMI due d...
Thu, 19 Dec, 2024 at 11:22 AM
What should I do if my EMI is debited twice? How can I get a refund?
If your EMI is debited twice, rest assured that the excess amount will be refunded to your bank account within 3 working days. To avoid dual deductions in ...
Thu, 19 Dec, 2024 at 11:27 AM
What are Delay Charges & Late Payment Fee?
Delay Charges: Delay charges are additional fees applied when your EMI payment is not made by the scheduled due date. These charges accumulate based on the...
Thu, 19 Dec, 2024 at 11:41 AM
How late fee charges and Delay charged are calculated for unpaid EMIs?
Delay Charges Policy :  Delay charges are applied to the unpaid EMI amount after the due date, based on the disbursed loan rate of interest. These...
Thu, 19 Dec, 2024 at 12:19 PM
Do Late Fee Charges accumulate over time?
No, these charges do not accumulate over time. They are charged once a month.
Tue, 13 Feb, 2024 at 3:12 PM
My EMI is auto-debited but not updated on the application. What should I do?
Please be assured that if your EMI is auto-debited via NACH/ECS, it will be updated within 24 working hours. However, if your EMI is debited via UPI, it wi...
Thu, 19 Dec, 2024 at 11:25 AM
What are the options available to repay EMI dues?
You can repay your EMI dues manually through the InstaMoney application. Here's how: Go to the application dashboard and navigate to the repayment sect...
Thu, 19 Dec, 2024 at 11:30 AM
What is my EMI amount?
You can find your EMI amount directly in the InstaMoney application under the repayment section. Additionally, you can refer to your loan statement by sele...
Thu, 19 Dec, 2024 at 11:32 AM
Can I reschedule my EMIs?
We regret to inform you that rescheduling your EMIs is not possible at this time. The EMI schedule is fixed based on the terms of your loan agreement. In ca...
Thu, 19 Dec, 2024 at 11:34 AM
Can I change the EMI due date?
The EMI due date for all InstaMoney customers is fixed as the 1st of every month. Unfortunately, we do not provide an option to change this due date. We ki...
Thu, 19 Dec, 2024 at 11:35 AM