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The registration fee covers the cost of credit assessment, verification, and loan evaluation and is charged as part of the application process, regardless of the application outcome. Since these services are conducted upfront, the fee remains non-refundable in any case.
We understand that a rejected application can be disappointing. To ensure complete transparency, this policy is clearly mentioned on the Payment page and in our Terms of Service (Clause 3.6).
We strongly recommend reviewing and addressing the possible reasons for the rejection before reapplying. These reasons will be sent to your registered email address and can also be found in your application. Resolving these issues will help improve your chances of approval when you apply again.