Why was my uploaded bank statement rejected?

Modified on Tue, 21 Apr at 5:56 PM

Bank statements can be rejected for several reasons:

  • The file format is incorrect
  • The statement is editable or alterable
  • The file size exceeds limits
  • The PDF password was not provided

Make sure your statement:

  • Is clear
  • Is unedited
  • Is in PDF format
  • Shows all required transactions
  • Includes the password if applicable